The Role of Artificial Intelligence Applications in Enhancing Healthcare Professionals’ Performance in the Context of “Internet Plus Healthcare”

Yingnuo Qi

doi:10.71204/vs0xng32

Authors

Yingnuo Qi Wenzhou Medical University Author

DOI:

https://doi.org/10.71204/vs0xng32

Keywords:

Artificial Intelligence, Healthcare Workers, Job Performance, Internet Plus Healthcare, Presenteeism

Abstract

Against the backdrop of the deepening national strategy of “Internet Plus Healthcare,” artificial intelligence technology is reshaping healthcare service models. As core users of AI, healthcare professionals’ job performance has become a critical issue requiring urgent exploration. Existing research primarily focuses on AI’s improvement of patient treatment outcomes, while the impact on healthcare professionals’ performance lacks systematic analysis. This study constructs a conceptual framework integrating multiple pathways linking AI understanding and trust, Job performance, and Presenteeism, grounded in the Technology Acceptance Model, Social Technological Systems Theory, and Resource Conservation Theory. The findings indicate that AI’ s performance-enhancing effects on healthcare workers are conditional and complex, requiring cognitive empowerment as a prerequisite, workflow optimization as a vehicle, and physical and mental health safeguards as a foundation. This research provides theoretical grounding and practical guidance for human resource management in the era of smart healthcare.

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